Returns & Exchanges
At dōTERRA Essential Oil Shop, we want you to be completely satisfied with your botanical-inspired apparel; if your order isn't a perfect fit, we offer easy returns within 30 days of purchase.
Initiate Your Request
Log into your account portal and select the items you wish to return to receive a prepaid shipping label and authorization form.
Prepare the Package
Place the unwashed and unworn garments in their original packaging, ensuring all designer tags and essential oil-infused scent strips remain attached.
Ship the Items
Affix the prepaid label to your parcel and drop it off at any authorized courier location to begin the transit back to our warehouse.
Receive Your Refund
Once our quality control team inspects the items, a refund will be issued to your original payment method within 5 to 7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing